Privacy Policy

GDPR & PDPA Compliant

Privacy Policy (GDPR & PDPA Compliant)

1. Introduction

At MIE Beaute, we are committed to protecting your personal data and respecting your privacy in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and, where applicable, the General Data Protection Regulation (GDPR). This policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, products, or services.

By using our website or providing us with your personal data, you agree to the practices described in this Privacy Policy.

2. Data We Collect

We may collect the following categories of personal data:

  • Identity Data: Name, gender, date of birth.
  • Contact Data: Address, email address, phone number.
  • Financial Data: Payment card details (processed securely via third-party payment providers).
  • Technical Data: IP address, browser type, cookies, device information.
  • Marketing Preferences: Your communication and subscription preferences.
  • Transactional Data: Purchase history and related service records.

3. Purpose of Processing Your Data

Your personal data may be processed for the following purposes:

  • To deliver our products and services to you.
  • To process and manage transactions (e.g., payments, deliveries).
  • To communicate product updates, promotions, or customer support.
  • For customer profiling, surveys, and market research.
  • To comply with legal and regulatory requirements.
  • To improve user experience through analytics and website optimization.

Under GDPR, the lawful bases for processing may include:

  • Your consent (e.g., for marketing).
  • Performance of a contract.
  • Compliance with legal obligations.
  • Legitimate interests (e.g., improving services).

4. Consent & Your Rights

By providing personal data, you consent to our collection, use, and disclosure in accordance with this policy.

Under PDPA (Malaysia) and GDPR, you have the right to:

  • Access: Request a copy of your personal data we hold.
  • Correction: Request to update or rectify incorrect data.
  • Withdrawal of Consent: Withdraw consent for non-essential processing (e.g., marketing).
  • Erasure (“Right to be Forgotten”): Request deletion of your personal data where legally permissible.
  • Data Portability (GDPR): Request transfer of your data in a structured format.
  • Restriction/Objection: Restrict processing or object to certain uses (e.g., profiling).

To exercise your rights, contact us at miebeaute.swiss@gmail.com

5. Disclosure of Your Information

We will not sell or rent your personal data. However, we may disclose your information to:

  • Authorized employees of MIE Beaute.
  • Third-party service providers (e.g., delivery, payment processors, IT support).
  • Legal and regulatory authorities, auditors, or law enforcement if required by law.
  • In the event of business transfer, where our company or assets are acquired.

All third-party processors are bound by strict confidentiality and data protection obligations.

6. International Data Transfers (GDPR)

If your personal data is transferred outside Malaysia or the European Economic Area (EEA), we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

7. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes stated in this policy or as required by law (e.g., tax or accounting obligations).

8. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings. For more details, see our [Cookie Policy].

9. Security of Your Data

We implement strict security measures (encryption, firewalls, access controls) to protect your personal data from unauthorized access, disclosure, or misuse.

10. Third-Party Websites

Our website may include links to external sites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before submitting personal data.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights under PDPA or GDPR, please contact:

📧 Email: miebeaute.swiss@gmail.com
📍 Address: WONSON SDN BHD. 28F,Block D,Soho 2, Empire Damansara, Jalan PJU 8/8A, Damansara Perdana, 47820 Petaling Jaya, Selangor
📞 Phone: 0108839854

If you are an EU resident and believe your data has been mishandled, you may also lodge a complaint with your local Data Protection Authority (DPA).